Emotionally Intelligent Leadership: Get the Best from Yourself and Your Team
When you think of an outstanding leader, what comes to mind?
You might picture someone who never lets their temper get the best of them. Or you might think of someone who has the complete trust of her staff, listens to her team, is approachable, and communicates well.
These are just a few of the attributes of someone with a high degree of emotional intelligence (EI).
It has been shown that EI can be more critical than tactical skills or IQ in leadership. In other words, if you want to succeed, you would be much better off working on your emotional intelligence, empathy, communication, and so on than becoming better at a technical skill – particularly in today’s changing world.
Join us for an in-depth look at EI and what it can do for you, and your team, plus:
- Understand the 12 signs of emotional intelligence and use them to drive results
- Recognize the impact emotions have on our relationships and workplace
- Actions you can take immediately to improve your emotional intelligence
- What “Emotional Hijacking” is – and how to know your triggers
This essential training will provide you with detailed strategies and tactics to identify and improve your emotional intelligence for better leadership. This webinar covers strategies for assessing your own emotional intelligence, identifying these soft skills on your team, and approaching workplace situations with empathy, while getting the results you need.
Leading with Emotional Intelligence: How to Understand & Use Emotions
- Be the master of your emotions – strategies to control your response
- How to handle other people’s emotions & respond accordingly
- Using EI to increase trust, responsibility and visibility as a leader
Putting Emotional Intelligence to Practical Use in the Workplace
- Questions to ask yourself: Frame situations so you can truly understand the underline emotions behind them
- Putting the 12 signs of emotional intelligence to work
- Effectively communicate with tact and empathy regardless of the situation
Using Your Emotional Intelligence When Dealing with Others: Strategies for Success
- How to handle adverse group dynamics: What you need to know
- Using emotionally intelligent leadership to put an end to negativity
- Keys to using EI to effectively delegate to others without any backlash
About the Speaker
Audrey Halpern has had an exemplary 20+ year career developing employee soft skills training programs and facilitation. She is a faculty member of the American Management Association (AMA).
- Since 1992, Audrey has consulted with corporate clients, developing customized content and facilitating soft skills, emotional intelligence, leadership, and communication content face to face and through global webinars for clients in a variety of industries.
If you'd like this program customized for your organization, call us at 1-800-964-6033. We're certain we can fulfill your training needs, while making it fit in your budget!
Frequently Asked Questions
What is an On-Demand Webinar?
An on-demand webinar is a pre-recorded webinar that includes session handouts, interactive training with the speaker and a question and answer period.
Can I still ask questions during the question and answer session?
Yes, if you have a question that was not answered during the event you can email it to the conference moderator. We will have your questions answered by the expert!back to top
Do I need special equipment?
A computer with access to the Internet is all the equipment you need. Just click the link to access the website and enter your information. That's it. Follow along with the Webinar handouts provided.back to top
What if I lose my access information?
No problem. Simply call 800-964-6033 or request it by sending an e-mail to firstname.lastname@example.org to top
Can more than one person listen in?
Absolutely. Your registration fee is per location. For multiple users, you can use speakers and a projector.back to top
Can I listen to the on-demand webinar recording more than once?
Yes, you can watch the recording as many times as you would like.back to top
If you have any more questions that were not answered here please contact a customer service representative at 800-964-6033.
What some of our Passionate Fans are saying about our programs
“As a woman emotions are sometimes difficult to master and this gives me some tools and techniques to deal with others around me both above and below me.” – B. Harris
“I thought the ideas were important and nuanced and presented in a way which was helpful to me.” – Janet Griffin
“I really enjoyed the insights given by the "superstar tips" they were simple but powerful! Just keep up the great job of offering more e-learning for the busy work world. Thank you!” – L. Zielsdorf
“This course brought out thoughts that I had not considered in dealing with difficult people or situations I encounter in my work.” – K. Bohachek
“This training was clear and concise with real life examples.” – E. Palazzo
“Great overview of topic; makes me hungry for more! This was just the tip of the iceberg...but thought provoking.” – S. Killinger
“I will not be taking things personally as much and do the math in my head to calm down before jumping to any decisions/comments. This was very useful information to apply in my personal life as well.” – J. Langan
What our Passionate Fans gained from our programs that will help them do their job better
"Being an assertive communicator which shows respect for both parties. I will also try to break the bad habits by using words that discount my reputation with others." – A. Jones
"The Progressive Women's Leadership program has had a remarkable impact on my management and communication styles. Their unique focus on the woman’s perspective increases the relevance of the courses to a level I have not previously encountered. In addition to teaching practical strategies and tips that I am able to implement immediately, additional suggested materials help continue my learning after a course ends. All of this has made Progressive Women’s Leadership one of the most valuable learning experiences since receiving my MBA. I am looking forward to continuing my leadership education with them." – K. Goldbach
"I gained so many valuable tips that will help me do my job better. In the live presentation I learned how to be an assertive communicator by using the right words, putting the subject line first and not feeling guilty when saying 'no.' There were so many excellent tips that I can implement to be a more effective, confident communicator. In the materials, I learned how to structure thought processes and use a 9 step approach to provide a crisp and clear core idea so that all stakeholders buy in at the end." – B. Pasceri
"The live presentation was great! It gave me skills to be a stronger communicator and how to say 'no.' What also resonated with me was one of the first presentations when we had to sort the words into two categories. It made me realize that I may have one, and am thinking a specific way, but my staff may not be thinking the same way that I am. Very interesting." – W. Adler
"Establishing a personal mission statement is a new concept that I believe will keep me constantly thinking on how to improve. There were so many helpful tips within this course that I have already implemented and am already seeing results. I am extremely pleased with this course." – J. Rios