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You are here: Home / Archives for Community

Community

Big Inspiration in ‘Small’ Moments

December 7, 2022 By Cheryl Grazier, Expert Contributor

As many of you know, I like words, their meanings, and their use. And for those of you hearing me for the first time, I believe that words matter, so when I began the process of formulating my thoughts on the “inspiration,” I … [Read more...]

Filed Under: Featured Home, Community

Customer Service Week: Re-Energize Your Team and Yourself!

October 3, 2022 By Nikolette Sirawsky

It's officially Customer Service week! No one is an island. All year your team has been working tirelessly to serve and support your customers and clients. This week is the perfect opportunity to give back to your hard … [Read more...]

Filed Under: Featured Home, Community, Women in the World

How to Celebrate Customer Service Week!

September 28, 2022 By Myra Golden, Expert Contributor

The first week of October is Customer Service Week! We want to give you the best resources to help you and your team succeed. One of our experts, Myra Golden, is a Customer Service rockstar and has some great tips and ideas … [Read more...]

Filed Under: Women in the World, Community, Featured Home

You Want a Mentor? Keys to Building a Lasting Relationship

April 22, 2022 By Nicole Teillon Riegl

There’s no question that having a mentor is a good thing. A mentor is someone who has experience, can be trusted and both encourages and supports you. Who wouldn’t want this kind of person in their life? But that leaves one … [Read more...]

Filed Under: Community, Uncategorized, Women in the World

Leading with Empathy: Why It’s More Important Than Ever

October 12, 2020 By Lynn Varacalli Cavanaugh

How empathetic are you? Are you in tune with your team? Empathy’s considered such a vital skill that there’s a new focus on empathy training, which is sweeping through Fortune 1000 companies like Cisco and Ford. … [Read more...]

Filed Under: Featured Home, Community, Leadership Skills Tagged With: empathetic, empathy, empathy index, employee communication, employee feedback, The Empathy Business

What Workplace Conflict is Costing You

September 24, 2020 By Tara Powers

Managing conflict is a topic that organizations tend to avoid for the same reason that people avoid it -- because it’s hard, it makes us uncomfortable, and it’s just easier to avoid conflict, right? The practice of … [Read more...]

Filed Under: Community, Featured Home, Uncategorized

SWOT Away Barriers to Career Success

September 8, 2020 By Michelle Coussens, Expert Contributor

SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis is a technique that has been used over the past few decades to assist organizations in identifying current and future trends in order to determine their potential … [Read more...]

Filed Under: Community, Featured Home

Advance Planning Can Make (Rather than Break) Your Online Meetings

August 3, 2020 By Michelle Coussens, Expert Contributor

Have you ever left a meeting wishing you’d stayed on point or were better prepared to contribute to discussion? Have you ever emailed someone and later realized that you should have met with them instead? Planning takes … [Read more...]

Filed Under: Community, Featured Home, Leadership Skills Tagged With: leadership presence, planning, presentation skills, productive meetings

Your staffers are 32% less likely to quit if …

August 7, 2019 By Lynn Varacalli Cavanaugh

Want to retain your best and brightest? There’s one specific thing that makes employees stay put: Being shown respect. According to employee research firm TINYpulse, a third (32%) of employees are less likely to quit if … [Read more...]

Filed Under: Featured Home, Community

How will you celebrate International Women’s Day?

March 5, 2018 By Lynn Varacalli Cavanaugh

For a woman in leadership, International Women’s Day (IWD) on March 8 is a day that belongs to you. It is a day to celebrate all that you’ve accomplished. … [Read more...]

Filed Under: Community, Featured Home, Women in the World Tagged With: Gender Equality, International Women's Day, women's equality

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