Constructive Anger Management Techniques to Keep Your Cool & Maintain Control
Everyone experiences anger from time to time, but being a leader requires the ability to control your temper in the workplace - even when it’s justified. How can you keep your cool in infuriating situations to advance your career as a leader? During this online training event, you will discover:
- How to identify your “triggers” and re-direct your anger
- Key communication techniques to remain composed and confident
- Tips and tricks to use to avoid victim mentality
- Strategies to prevent anger from causing disciplinary action
Recognizing Anger and Related Behaviors: When You Need to Move On
- Identify the moods and symptoms you experience
- Learn to commit to changing how you react
- Tips on compartmentalizing to keep you focused and in control
Identifying Your Triggers: Keys to Appropriate Response
- Tactics to retrace your steps to avoid future reactions
- Ways to form new reactions to trigger situations
- Learn how to reward yourself for progress
Dealing With Angry People and Frustrating Situations in the Workplace
- Depersonalize angry interactions and unexpressed anger
- Learn to aim for a mutual definition of the problem
- How to incorporate "verbal-judo" in the workplace
Question and Answer Session - Hear expert answers to real-world questions!
About the Speaker
Carol Hacker is a speaker, author, and founder and president of Hacker and Associates, a management consulting and seminar company headquartered in Atlanta, Georgia since January 1989.
- As the author of over 400 published articles, 13 books and scores of audio programs, Carol's conference attendees number in the hundreds of thousands. She presents over 100 seminars every year on dealing with difficult people issues, change management, appraising employee performance, on-boarding, recruiting, retention, leadership development, team building, motivation, and more.
- Her viewpoint is the result of her successful business career, which includes work in Federal, State, County and local government as well as private industry. She has an academic background that includes a BS and MS with honors from the University of Wisconsin.
During this can’t-miss session, you will gain key skills and techniques to manage your anger in the workplace, allowing you to remain in control, avoid negative repercussions and become a more effective leader.
Frequently Asked Questions
What is an On-Demand Webinar?
An on-demand webinar is a pre-recorded webinar that includes session handouts, interactive training with the speaker and a question and answer period.
Can I still ask questions during the question and answer session?
Yes, if you have a question that was not answered during the event you can email it to the conference moderator. We will have your questions answered by the expert!back to top
Do I need special equipment?
A computer with access to the Internet is all the equipment you need. Just click the link to access the website and enter your information. That's it. Follow along with the Webinar handouts provided.back to top
What if I lose my access information?
No problem. Simply call 800-964-6033 or request it by sending an e-mail to firstname.lastname@example.org to top
Can more than one person listen in?
Absolutely. Your registration fee is per location. For multiple users, you can use speakers and a projector.back to top
Can I listen to the on-demand webinar recording more than once?
Yes, you can watch the recording as many times as you would like.back to top
If you have any more questions that were not answered here please contact a customer service representative at 800-964-6033.
What some of our Passionate Fans are saying about our programs
“As a woman emotions are sometimes difficult to master and this gives me some tools and techniques to deal with others around me both above and below me.” – B. Harris
“I thought the ideas were important and nuanced and presented in a way which was helpful to me.” – Janet Griffin
“I really enjoyed the insights given by the "superstar tips" they were simple but powerful! Just keep up the great job of offering more e-learning for the busy work world. Thank you!” – L. Zielsdorf
“This course brought out thoughts that I had not considered in dealing with difficult people or situations I encounter in my work.” – K. Bohachek
“This training was clear and concise with real life examples.” – E. Palazzo
“Great overview of topic; makes me hungry for more! This was just the tip of the iceberg...but thought provoking.” – S. Killinger
“I will not be taking things personally as much and do the math in my head to calm down before jumping to any decisions/comments. This was very useful information to apply in my personal life as well.” – J. Langan
What our Passionate Fans gained from our programs that will help them do their job better
"Being an assertive communicator which shows respect for both parties. I will also try to break the bad habits by using words that discount my reputation with others." – A. Jones
"The Progressive Women's Leadership program has had a remarkable impact on my management and communication styles. Their unique focus on the woman’s perspective increases the relevance of the courses to a level I have not previously encountered. In addition to teaching practical strategies and tips that I am able to implement immediately, additional suggested materials help continue my learning after a course ends. All of this has made Progressive Women’s Leadership one of the most valuable learning experiences since receiving my MBA. I am looking forward to continuing my leadership education with them." – K. Goldbach
"I gained so many valuable tips that will help me do my job better. In the live presentation I learned how to be an assertive communicator by using the right words, putting the subject line first and not feeling guilty when saying 'no.' There were so many excellent tips that I can implement to be a more effective, confident communicator. In the materials, I learned how to structure thought processes and use a 9 step approach to provide a crisp and clear core idea so that all stakeholders buy in at the end." – B. Pasceri
"The live presentation was great! It gave me skills to be a stronger communicator and how to say 'no.' What also resonated with me was one of the first presentations when we had to sort the words into two categories. It made me realize that I may have one, and am thinking a specific way, but my staff may not be thinking the same way that I am. Very interesting." – W. Adler
"Establishing a personal mission statement is a new concept that I believe will keep me constantly thinking on how to improve. There were so many helpful tips within this course that I have already implemented and am already seeing results. I am extremely pleased with this course." – J. Rios