Managing Through Change: Leading in Times of Transition
We fear change because of the uncertainty it brings. In fact, research indicates that a fear of change is one of the largest roadblocks for any person or team in the workplace. But change doesn’t need to be scary. In fact, changes in the workplace often bring about growth and drive revenue. Change is a good thing- but how do you communicate that to your team?
Learn how to manage change and transition by understanding the fear of change. Discover strategies to building and strengthening relationships so you can get past resistance and reservations. Make transitions a time of growth instead of a time of lost productivity. Join us for a high-impact training for leading through change, with highlights such as:
- The key to getting buy-in for change from your team
- Reduce uncertainty, be transparent, build trust and communicate with intention
- How to address the fear of change while staying productive
- Navigating and building trust through growing pains
A Note to Our Valued Attendees Impacted by COVID-19:
We understand that due to Covid-19, most people are working remotely and in multiple locations, so we’re granting access to accommodate such situations.
After registering, simply reply to your invite email with a list of all the folks who will need additional access links.
The Stages of Change: What to Expect When Change Happens
- Recognize the normal emotions that occur during organizational changes
- How to keep emotions calm when change causes stress, anxiety and uncertainty
- Using change as an opportunity to develop better relationships with your team
Dealing with Resistance: Get Your Team to Accept and Invest in Change
- Answer tough questions raised by your team members and colleagues
- How to respond when team members don’t accept and resist changes
- Keys to getting team members to take ownership over new developments and trust the process
Adapting, Improvising and Overcoming: Managing the Response to Change
- Leadership tips you can apply immediately to manage your team through transition
- Guide your team through the chaos: Driving results during rapid change
- Lay the foundation to remain productive and stay productive during and after transitions
Question and Answer Session - Hear expert answers to real-world questions!
About the Speaker
Myra Golden is a favorite training partner to Fortune 500 companies with her customized, engaging, behavior-changing (and fun) customer service workshops, working with large brands like McDonald's, Coca-Cola, Frito-Lay, Michelin, and Vera Bradley. Before becoming the go-to trainer for some of the world's biggest brands, Myra was the Global Head of Consumer Affairs for Thrifty Rent-a-Car System.
- Myra was named one of the top 100 Rising Stars by Travel Agent Magazine for her landmark work in leading her team to restore customer confidence after service failures.
- Myra has a master's degree in human relations and a bachelor's degree in psychology, helping her to understand the challenges of developing the best customer experience as it relates to the psychology of the employees.
This 60-minute webinar focuses on attainable, actionable steps to lead in times of change and transition. While change is a normal and healthy part of business, people are naturally resistant and often want to fight against it. Your job as a leader is to turn their fear of change into a hope for new, better opportunities.
Frequently Asked Questions
What is an On-Demand Webinar?
An on-demand webinar is a pre-recorded webinar that includes session handouts, interactive training with the speaker and a question and answer period.
Can I still ask questions during the question and answer session?
Yes, if you have a question that was not answered during the event you can email it to the conference moderator. We will have your questions answered by the expert!back to top
Do I need special equipment?
A computer with access to the Internet is all the equipment you need. Just click the link to access the website and enter your information. That's it. Follow along with the Webinar handouts provided.back to top
What if I lose my access information?
No problem. Simply call 800-964-6033 or request it by sending an e-mail to email@example.com to top
Can more than one person listen in?
Absolutely. Your registration fee is per location. For multiple users, you can use speakers and a projector.back to top
Can I listen to the on-demand webinar recording more than once?
Yes, you can watch the recording as many times as you would like.back to top
If you have any more questions that were not answered here please contact a customer service representative at 800-964-6033.
What some of our Passionate Fans are saying about our programs
“As a woman emotions are sometimes difficult to master and this gives me some tools and techniques to deal with others around me both above and below me.” – B. Harris
“I thought the ideas were important and nuanced and presented in a way which was helpful to me.” – Janet Griffin
“I really enjoyed the insights given by the "superstar tips" they were simple but powerful! Just keep up the great job of offering more e-learning for the busy work world. Thank you!” – L. Zielsdorf
“This course brought out thoughts that I had not considered in dealing with difficult people or situations I encounter in my work.” – K. Bohachek
“This training was clear and concise with real life examples.” – E. Palazzo
“Great overview of topic; makes me hungry for more! This was just the tip of the iceberg...but thought provoking.” – S. Killinger
“I will not be taking things personally as much and do the math in my head to calm down before jumping to any decisions/comments. This was very useful information to apply in my personal life as well.” – J. Langan
What our Passionate Fans gained from our programs that will help them do their job better
"Being an assertive communicator which shows respect for both parties. I will also try to break the bad habits by using words that discount my reputation with others." – A. Jones
"The Progressive Women's Leadership program has had a remarkable impact on my management and communication styles. Their unique focus on the woman’s perspective increases the relevance of the courses to a level I have not previously encountered. In addition to teaching practical strategies and tips that I am able to implement immediately, additional suggested materials help continue my learning after a course ends. All of this has made Progressive Women’s Leadership one of the most valuable learning experiences since receiving my MBA. I am looking forward to continuing my leadership education with them." – K. Goldbach
"I gained so many valuable tips that will help me do my job better. In the live presentation I learned how to be an assertive communicator by using the right words, putting the subject line first and not feeling guilty when saying 'no.' There were so many excellent tips that I can implement to be a more effective, confident communicator. In the materials, I learned how to structure thought processes and use a 9 step approach to provide a crisp and clear core idea so that all stakeholders buy in at the end." – B. Pasceri
"The live presentation was great! It gave me skills to be a stronger communicator and how to say 'no.' What also resonated with me was one of the first presentations when we had to sort the words into two categories. It made me realize that I may have one, and am thinking a specific way, but my staff may not be thinking the same way that I am. Very interesting." – W. Adler
"Establishing a personal mission statement is a new concept that I believe will keep me constantly thinking on how to improve. There were so many helpful tips within this course that I have already implemented and am already seeing results. I am extremely pleased with this course." – J. Rios