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Conflict at work is inevitable - and in some cases, it can even be a good thing.
And when handled correctly, it doesn’t have to take a toll on employee morale and productivity.
Of course, this can be easier said than done - and sometimes, it’s hard to keep your cool if you’re the one under fire. On the other side of the coin, being an objective mediator isn’t easy either...especially if you’re trying to settle arguments on your own team.
This workshop will teach you everything you need to know about keeping workplace conflict productive and healthy.
From best practices for accepting criticism to helping team members resolve conflict, we’ll help you become a stronger mediator and handle conflict with confidence.
Join us to learn:
Learn how to become a powerful mediator during workplace conflict
Look at conflict as part of the big picture in the workplace
Answers to your most important questions about conflict in the workplace
Karla Brandau is a leading authority on leadership for a more collaborative and productive workforce. She has educated leaders, managers, supervisors, and individual contributors with her proven people skills and productivity systems in companies such as Motorola, Coca-Cola Enterprises, Panasonic, Siemens, and BYD America. Government agencies that have benefited from her programs include NIH, NIDA, the EPA, and IBB. Educational Institutions include Georgia State, Georgia Tech, Texas A & M, and Mercer University.
The employee experience is the focal point of Karla’s expertise. Her executive coaching and training for leaders includes how to:
This workshop will equip you with the tools you need to understand your colleagues’ methods of communication during conflict, mitigate tension, and effectively respond to conflict in the workplace - before it escalates.
If you'd like this program customized for your organization, call us at 1-800-964-6033. We're certain we can fulfill your training needs, while making it fit in your budget!