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When you think of an outstanding leader, what comes to mind?

You might picture someone who never lets their temper get out of control. Or you might think of someone who has the complete trust of her staff, listens to her team, is easy to talk to, and communicates exceptionally.

These are attributes of someone with a high degree of emotional intelligence. EI is critical for establishing deeper understanding, communicating effectively and leading others.

Finding that perfect balance between being perceived as assertive vs. aggressive can make or break your credibility, leadership and authority. For some women, having the courage to speak up in high-intensity situations can be intimidating. Gain the skills you need to express yourself effectively and build your best communication skills.

Between the clashing management styles, power struggles, and passive aggressive e-mails, being at work sometimes feels like your back in high school. How much emotional energy have you wasted on office politics and conflict?

Being able to handle these negative emotions – yours and others – under pressure is a crucial leadership skill. Discover how you can develop these skills and avoid cracking under the pressure.

When you think of an outstanding leader, what comes to mind?

You might picture someone who never lets their temper get out of control. Or you might think of someone who has the complete trust of her staff, listens to her team, is easy to talk to, and communicates exceptionally.

These are attributes of someone with a high degree of emotional intelligence.