Communication & Leadership: Get Relational, Get Results
Sugar-coating the hard stuff won't help, and the tough love approach can come across harsh.
Management comes with many levels of communication. So – what's the balance?
Too soft? Nothing gets accomplished.
Too tough? Expect some disgruntled employees and letters of resignation.
The secret? Communication that’s relational. You need to interface with your employees in a way that builds stronger, more cohesive relationships while still getting results.
With actionable takeaways, such as:
- Proven strategies that encourage progress without discouraging morale
- Effective language that commands attention, without demanding it
- How to avoid common communication pitfalls to keep the air clear
Clear, upper-level strategies for communicating with your employees
- How do I make my employees feel validated even when disagreeing or saying no?
- Utilizing communication tactics that balances authority with respect
Connect with your team like a leader, not like the boss
- Listening as a form of communication: everyone deserves to be heard
- When to focus on the objective and when to focus on the individual
Eliminate common mistakes that managers make when communicating with employees
- Make delegation or collaboration a simple, painless process
- When to get more information and when to put your foot down
Hear expert answers to real-world communication questions!
Meet Your Speaker
Meet Myra Golden: a favorite training partner to Fortune 500 companies, such as Coca-Cola and Vera Bradley. Her customized, engaging, behavior-changing (and fun) workshops provide actionable strategies for better leadership and development. Myra specializes in communication, collaboration, people-focused management and customer service.
- Myra has a master’s degree in human relations and a bachelor’s degree in psychology
- Myra was named a Top 100 Rising Star by Travel Agent Magazine for her landmark work in leading her team to restore customer confidence and satisfaction
Be the leader your team wants to come to, not the boss your employees avoid. After this event, you will know when to step up and when to step back with proven communication strategies.
Frequently Asked Questions
What is an On-Demand Webinar?
An on-demand webinar is a pre-recorded webinar that includes session handouts, interactive training with the speaker and a question and answer period.
Can I still ask questions during the question and answer session?
Yes, if you have a question that was not answered during the event you can email it to the conference moderator. We will have your questions answered by the expert!back to top
Do I need special equipment?
A computer with access to the Internet is all the equipment you need. Just click the link to access the website and enter your information. That's it. Follow along with the Webinar handouts provided.back to top
What if I lose my access information?
No problem. Simply call 800-964-6033 or request it by sending an e-mail to email@example.com to top
Can more than one person listen in?
Absolutely. Your registration fee is per location. For multiple users, you can use speakers and a projector.back to top
Can I listen to the on-demand webinar recording more than once?
Yes, you can watch the recording as many times as you would like.back to top
If you have any more questions that were not answered here please contact a customer service representative at 800-964-6033.
What some of our Passionate Fans are saying about our programs
“As a woman emotions are sometimes difficult to master and this gives me some tools and techniques to deal with others around me both above and below me.” – B. Harris
“I thought the ideas were important and nuanced and presented in a way which was helpful to me.” – Janet Griffin
“I really enjoyed the insights given by the "superstar tips" they were simple but powerful! Just keep up the great job of offering more e-learning for the busy work world. Thank you!” – L. Zielsdorf
“This course brought out thoughts that I had not considered in dealing with difficult people or situations I encounter in my work.” – K. Bohachek
“This training was clear and concise with real life examples.” – E. Palazzo
“Great overview of topic; makes me hungry for more! This was just the tip of the iceberg...but thought provoking.” – S. Killinger
“I will not be taking things personally as much and do the math in my head to calm down before jumping to any decisions/comments. This was very useful information to apply in my personal life as well.” – J. Langan
What our Passionate Fans gained from our programs that will help them do their job better
"Being an assertive communicator which shows respect for both parties. I will also try to break the bad habits by using words that discount my reputation with others." – A. Jones
"The Progressive Women's Leadership program has had a remarkable impact on my management and communication styles. Their unique focus on the woman’s perspective increases the relevance of the courses to a level I have not previously encountered. In addition to teaching practical strategies and tips that I am able to implement immediately, additional suggested materials help continue my learning after a course ends. All of this has made Progressive Women’s Leadership one of the most valuable learning experiences since receiving my MBA. I am looking forward to continuing my leadership education with them." – K. Goldbach
"I gained so many valuable tips that will help me do my job better. In the live presentation I learned how to be an assertive communicator by using the right words, putting the subject line first and not feeling guilty when saying 'no.' There were so many excellent tips that I can implement to be a more effective, confident communicator. In the materials, I learned how to structure thought processes and use a 9 step approach to provide a crisp and clear core idea so that all stakeholders buy in at the end." – B. Pasceri
"The live presentation was great! It gave me skills to be a stronger communicator and how to say 'no.' What also resonated with me was one of the first presentations when we had to sort the words into two categories. It made me realize that I may have one, and am thinking a specific way, but my staff may not be thinking the same way that I am. Very interesting." – W. Adler
"Establishing a personal mission statement is a new concept that I believe will keep me constantly thinking on how to improve. There were so many helpful tips within this course that I have already implemented and am already seeing results. I am extremely pleased with this course." – J. Rios