FREE Guide: Keeping Emotion Out Of Difficult Conversations

We can’t avoid conflict, but we can keep it productive. Emotion in the workplace can be a minefield for women – so how can you keep anyone from getting upset when you approach a tough topic?

• A 4-point script to prepare for any difficult conversation
• Surprising words and phrases that complicate communication
• How to boost understanding – and keep everyone calm
• Simple responses to keep emotional reactions under control