An email I opened yesterday said, “Good morning. If you’ve already broken your New Year’s resolution, don’t despair. You don’t need a holiday to change your life.” I laughed. Yes, I’ve already broken a couple of my New Year’s … [Read more...]
Women in the World
Generational Differences
It seems that many places we turn to these days regarding office conflicts identify and discuss generational differences. Are there generational differences? The simple answer is yes, we are all affected by the events of our … [Read more...]
Why Not Me? Inspiration for Professional Growth in 2023
In the 2022 US Men’s Open, American tennis phenomenon, Frances Tiafoe displayed skill, agility, strength, and perseverance. Tiafoe showed tennis talent as a teen and his pure concentration and determination were on full … [Read more...]
Book Review: “The Confidence Code” by Katty Kay & Claire Shipman
Confidence – it’s a topic that is on everyone’s mind. Why is it that some people seem to exude confidence while others shrink under pressure? Is it inherent, or can it be learned and practiced? And how can we access this … [Read more...]
Confidence, Capability, and Potential
I was so confident. I looked great in my tennis dress, and I knew I was going to hit the next high overhead lob that came to me. I got my chance. The ball came toward me at a speed I thought I could handle. I kept my eye on … [Read more...]
Confidence: The Struggle and the Grace to Overcome
If you ever think that something looks easy or will be easy, you might want to remind yourself it may be a little bit more difficult than you think. That is where I found myself as I sit down to write this blog on … [Read more...]
Book Review: “Lead from the Outside” by Stacey Abrams
Have you ever felt like you are struggling to move forward while your peers seem to effortlessly navigate the metaphorical “corporate ladder?” Do you devour books on leadership, but find your attempts to replicate their … [Read more...]
Customer Service Week: Re-Energize Your Team and Yourself!
It's officially Customer Service week! No one is an island. All year your team has been working tirelessly to serve and support your customers and clients. This week is the perfect opportunity to give back to your hard … [Read more...]
How to Celebrate Customer Service Week!
The first week of October is Customer Service Week! We want to give you the best resources to help you and your team succeed. One of our experts, Myra Golden, is a Customer Service rockstar and has some great tips and ideas … [Read more...]
Book Review: “Spark” by Angie Morgan, Courtney Lynch, and Sean Lynch
Do you feel like a leader? We all want to step up and take control of our careers and demonstrate our leadership abilities so we can continue to improve and advance. But if you’ve felt you’ve hit a wall or that your efforts … [Read more...]
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