It's officially Customer Service week! No one is an island. All year your team has been working tirelessly to serve and support your customers and clients. This week is the perfect opportunity to give back to your hard … [Read more...]
How to Celebrate Customer Service Week!
The first week of October is Customer Service Week! We want to give you the best resources to help you and your team succeed. One of our experts, Myra Golden, is a Customer Service rockstar and has some great tips and ideas … [Read more...]
Identify Your Influence Style and Maximize Your Impact
Have you ever found yourself suddenly motivated or inspired by someone else and thought, “how did they do that?” You’ve probably conjured a person in your mind whom you consider as having a strong influence. What sets them … [Read more...]
Motivating Your Team to Greatness
We know it takes a lot more than pizza parties and praise for a leader to push her team to greatness. There is a science to successful leadership, and two studies provide you more insight with their findings: Great leaders … [Read more...]
Book Review: “She Thinks Like a Boss: Leadership” by Jemma Roedel
This month the Progressive Women’s Leadership Book Club read “She Thinks Like a Boss: Leadership” by Jemma Roedel. The book serves as an amazing jumping off point for new leaders and quick refresher for leaders progressing in … [Read more...]
Winning Negotiation Skills Women Have Had All Along
Let’s Do an Experiment Go into any search engine and type in “business negotiation” – you’ll learn a lot about negotiating contracts, getting the best deal for your company, and finding win-win solutions. Now try “business … [Read more...]
Getting Ahead – Increase Your Visibility in the New Work Environment
There is no denying that the COVID-19 pandemic changed the work environment – and for many, the changes are permanent. As the work environment continues to evolve, we are seeing less employee visibility and fewer traditional … [Read more...]
Listening: A Vital (Yet Often Overlooked) Leadership Skill
Did you ever walk into a meeting and wonder who's the best leader here? Probably it’s not the person doing the most talking - but doing the most listening. Great leaders are great listeners. Today’s leader will need to be a … [Read more...]
Take the Lead! Developing Your Skills Outside the Office
Even if you’re a born leader, maintaining the ability to lead people toward a common goal requires an ongoing approach—and some women are finding opportunities to boost their skills outside their 9 to 5 jobs. Sometimes an … [Read more...]
Book Review: “Transform Your Stories” by Ashley Cox
We all have that little voice in our head that pushes us to keep going when something is important or warns us when something doesn’t feel quite right. But have you ever felt like that little voice has steered you … [Read more...]
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